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Terms of Service

Last Updated: October 4, 2025

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and JCP LLC, doing business as Johnson Carbide (“Company,” “we,” “us,” or “our”), concerning your access to and use of the Johnson Carbide website and any related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

Company Information:

  • Legal Name: JCP LLC
  • Business Name: Johnson Carbide
  • Address: 1422 South 25th Street, Saginaw, Michigan 48601
  • Website: www.johnsoncarbide.com
  • Email: info@johnsoncarbide.com
  • Phone: 989-754-7496

2. Use of Services

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

2.2 Account Registration

Some features of our Services may require you to register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

2.3 Prohibited Uses

You agree not to:

  • Use our Services for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use automated systems (bots, scrapers) without our express written permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Transmit viruses, malware, or other harmful code
  • Collect or harvest information about other users without their consent
  • Use our Services to compete with our business

3. Products and Services

3.1 Product Information

We strive to provide accurate descriptions, specifications, and images of our solid carbide cutting tools and related products. However:

  • Colors and dimensions may vary slightly from images
  • We reserve the right to correct errors or inaccuracies
  • Product availability is subject to change without notice
  • Specifications are provided for informational purposes and may be updated

3.2 Technical Specifications

Technical information, including but not limited to feeds and speeds recommendations, tool specifications, and application guidance:

  • Are provided as general guidelines only
  • May require adjustment based on your specific application
  • Should be verified for your particular machining conditions
  • Are not guarantees of performance results

3.3 Custom Products

For custom or special order products:

  • Specifications must be confirmed in writing before production
  • Custom orders may be non-refundable and non-returnable
  • Lead times are estimates and subject to change
  • Additional terms may apply as specified in quotations

4. Orders and Pricing

4.1 Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Credit approval issues

4.2 Pricing

  • All prices are in U.S. Dollars unless otherwise stated
  • Prices are subject to change without notice
  • The price charged will be the price in effect at the time of order placement
  • We reserve the right to correct pricing errors

4.3 Taxes

You are responsible for all applicable sales taxes, use taxes, and other taxes. Tax exemption certificates must be provided before order placement for exempt orders.

4.4 Payment Terms

  • Payment methods accepted are specified at checkout
  • Payment is due according to the terms specified on your invoice
  • We reserve the right to require prepayment or other payment terms
  • Late payments may incur interest charges as permitted by law

5. Shipping and Delivery

5.1 Shipping

  • Shipping methods and costs are specified at checkout
  • Delivery times are estimates and not guaranteed
  • Title and risk of loss pass to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information

5.2 International Shipping

International orders may be subject to:

  • Import duties, taxes, and customs fees (your responsibility)
  • Additional documentation requirements
  • Export control regulations and compliance
  • Extended delivery times

6. Returns and Refunds

6.1 Return Policy

Our return policy is as follows:

  • Standard products may be returned within 30 days of receipt
  • Products must be unused, in original condition and packaging
  • Return authorization must be obtained before returning items
  • Return shipping costs are the customer’s responsibility unless the return is due to our error
  • Restocking fees may apply

6.2 Non-Returnable Items

The following items are generally non-returnable:

  • Custom or special order products
  • Used or modified products
  • Products without original packaging
  • Clearance or final sale items

6.3 Refunds

  • Refunds will be issued to the original payment method
  • Processing time for refunds is typically 5-10 business days after receipt
  • Original shipping charges are non-refundable unless the return is due to our error

7. Warranties and Disclaimers

7.1 Product Warranty

Our products are warranted to be free from defects in materials and workmanship under normal use. This warranty:

  • Does not cover normal wear and tear
  • Does not cover damage from misuse, abuse, or improper application
  • Does not cover products that have been modified or altered
  • Is limited to repair, replacement, or refund at our discretion

7.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of our products will meet your requirements
  • Any errors will be corrected
  • The Services or products are free from viruses or harmful components

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

8.1 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Unauthorized access, use, or alteration of your content
  • Product performance or failure

8.2 Liability Cap

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

8.3 Application Safety

You are solely responsible for:

  • Determining the suitability of our products for your application
  • Ensuring proper setup, tooling, and machining parameters
  • Following all safety protocols and guidelines
  • Compliance with all applicable regulations and standards

9. Intellectual Property

9.1 Our Property

All content on our Services, including but not limited to text, graphics, logos, images, software, and technical data, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose. This license does not include any right to:

  • Modify, copy, or create derivative works
  • Reverse engineer or decompile any software
  • Remove any copyright or proprietary notices
  • Use our intellectual property for commercial purposes without permission

9.3 Trademarks

Johnson Carbide and all related logos and marks are trademarks of JCP LLC. You may not use our trademarks without our prior written permission.

10. Export Control and Compliance

10.1 Export Regulations

Our products may be subject to U.S. export control laws and regulations, including but not limited to ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations). You agree to:

  • Comply with all applicable export control laws
  • Not export or re-export products to prohibited countries or persons
  • Obtain any required export licenses
  • Provide accurate end-use and end-user information

10.2 Representations

You represent and warrant that:

  • You are not located in, under the control of, or a national or resident of any prohibited country
  • You are not on any U.S. government list of prohibited or restricted parties
  • You will not use our products for any prohibited end-use

11. Indemnification

You agree to indemnify, defend, and hold harmless JCP LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Your use or application of our products

12. Third-Party Services

Our Services may contain links to or integrate with third-party websites, services, or applications. We are not responsible for:

  • The content, accuracy, or practices of third-party services
  • Your interactions with third parties
  • Any damages or losses caused by third-party services

Your use of third-party services is at your own risk and subject to their terms and conditions.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Termination

14.1 Termination by Us

We may suspend or terminate your access to our Services at any time, with or without cause or notice, including for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Requests by law enforcement or government agencies
  • Discontinuation of the Services

14.2 Effect of Termination

Upon termination:

  • Your right to use the Services immediately ceases
  • Outstanding payment obligations survive termination
  • Provisions that by their nature should survive will survive termination

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

15.2 Jurisdiction

You agree that any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Saginaw County, Michigan, and you consent to the personal jurisdiction of such courts.

15.3 Informal Resolution

Before filing a claim, you agree to contact us at [contact email] to attempt to resolve the dispute informally.

15.4 Arbitration

If informal resolution is unsuccessful, disputes may be subject to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Saginaw, Michigan.

15.5 Class Action Waiver

You agree that disputes will be resolved on an individual basis and waive any right to participate in class actions or class arbitrations.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and JCP LLC regarding the Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including acts of God, war, terrorism, labor disputes, or supply chain disruptions.

16.6 Notice

Notices to you may be provided via email, postal mail, or posting on our website. Notices to us should be sent to:

JCP LLC 1422 South 25th Street Saginaw, Michigan 48601 [Contact Email]

17. Contact Information

If you have any questions about these Terms, please contact us:

JCP LLC (Johnson Carbide) 1422 South 25th Street Saginaw, Michigan 48601 Email: [Your Contact Email] Phone: [Your Contact Phone]

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.